Privacy Policy

Electrical Repair Tech (“we”, “us”) respects your privacy. This policy explains what information we collect through emotorepair.com and in the course of providing repair services, how we use it, and the choices you have. We are located at 922 Bacon St, Erie, PA 16511, United States.

We may collect:

• Contact details you provide — name, business name, email, phone, address.
• Service details — equipment information, fault descriptions, service history.
• Transaction details — invoices, amounts, payment status. Card details are entered directly with our payment processor; we do not store full card numbers.
• Technical data — IP address, browser type, pages viewed and referring page, collected through standard server logs and any analytics we use.

• To quote, perform and warranty repair work.
• To process payments and issue invoices and receipts.
• To communicate about jobs, schedules and follow-ups.
• To keep records required for tax, accounting and legal compliance.
• To improve our website and services.

We do not sell your personal information.

We share information only as needed with payment processors, accounting providers, shipping and freight carriers, email and hosting providers, and professional advisers. These parties process data on our behalf and are required to protect it. We may also disclose information where required by law or to protect our legal rights.

Our website uses only essential technology to function and may use basic analytics. Details are in our Cookie Policy.

We keep service and transaction records for as long as needed to support warranty claims and to meet legal, tax and accounting requirements — generally at least seven years for financial records. Enquiries that do not become jobs are deleted when no longer needed.

We use reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information, and you may ask us to stop sending marketing messages. Depending on where you live, you may have additional rights under state privacy laws. Email jef@emotorepair.com and we will respond within a reasonable period.

Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 13.

We may update this policy. The effective date at the top of this page shows when it was last revised.